The end of your listing may be a busy time for you as a seller.

As auctions close, the system will email notifications to the sellers of individual auctions. This notification will include all information necessary to close the sale. It will also indicate whether or not a reserve was met.

If your item sells successfully, there's a lot to do, from contacting your buyer to accepting payment. Please make every effort to make contact as soon as possible after the close of the auction, preferably within 3 days.

If you don't receive any successful bids or something goes wrong with your high bidder, you can use the many tools and options available to solve problems and keep trying to sell your item.

Contacting your buyer
When your listing is over, it's time to get in touch with your winning bidder or Buy It Now buyer. You'll need to email your buyer to exchange information. The buyer's email address will be provided in the email announcing the end of your listing.

Ask the buyer for:

• The escrow, title company, or attorney

Tell the buyer:

• How you will close the asset
• When to expect it
• Which payment options you accept
• The total price

What if my high bidder won't pay?
Non-Paying bidders face the following consequences through this program:
? First offense: warning
? Second offense: Suspension of Auction Privileges

What to do if you're a seller with a non-paying bidder

What if I can't reach my winning buyer? Like you, Buyers can have emergencies, illnesses, or computer problems. Check your Buyer's Feedback to see what other users have said. If there is mostly Positive Feedback with little or no mention of problems, be patient. Your buyer may not be able to respond to you right away for legitimate reasons.